Fully Managed Live
Chat Software To
Convert More Browsers
Into Buyers.

Real agents, seamless integration & accurate tracking. See how our live chat solution proactively engages your website visitors, increases conversions by up to 43% and delivers valuable market insights, 24/7.

Trusted By Start- Ups To Industry Leaders The World Over (22 years of Expertise > 130+ Professional > Global Experience)

Be Ready For Business, 24/7

By leveraging our fully managed live chat service you can engage more visitors and convert them into leads by providing the customer service and information they demand, 24/7.

70%

of your website visitors don’t read your content

50%

are on a mobile where it can be hard to find information

40%

of your traffic is after hours

Rescue Lost Opportunities

Beyond Basic Metrics

Go beyond basic data like bounce rates and conversion rates. Use live chat data to gather qualitative market insights that inform marketing departments and drive growth.

Gain valuable market insights

Understand why people visited, what they were looking for, why they decided not to take action and dynamically tag conversations to create structured data for easy analysis & optimisation.

Launch effective campaigns

Up to 95% of your website visitors won’t convert on their first visit. Use accurate data from live chat conversations to develop cost-effective remarketing campaigns that drive qualified leads back to your business.

Seamless Integration

  • 1Quick & Easy
  • 2Direct Tracking
  • 3Integrates with CRM
  • 4Live Chat to Sales

Our live chat service is fully managed 24/7. Once installed, the software requires approximately 30 minutes per month to maintain.

  • 2 minutes to install on any website
  • 1 week to onboard our agents
  • 1 month to start showing ROI

Full Reporting

View chat volume, time of day analysis, influence and top queries to inform future sales, advertising and marketing decisions.

Engage

5-10%

of website visitors prefer to chat with a live agent

Serve

20-43%

of live chats convert into leads

Convert

31%

of prospects using live chat are more likely to convert online

Repeat

43%

average conversion rate increase using our proprietary live chat software

Real Conversations, Unreal Results

Case Study

Revs Check

  • 238

    Positions added since the SEO Programme started in December 2021

  • 78%

    YoY increase in SEO traffic

  • 29%

    Increase in SEO revenue over a year

What Our Clients Say

Area Ten have been an trusted partner in our growth for several years driving consistent performance through SEO, PPC and 24/7 Live Chat Sales. I cannot speak highly enough of their professionalism and uncompromising focus on commercial outcomes for us. I would recommend them without hesitation.

Sadiq Merchant – Chief Operating Officer @ Upskilled

AreaTen offers a fully managed live chat service. All it takes is 2 minutes for you to implement the live chat code on your website, and give us a week to train our agents before they’re ready to proactively engage your visitors.

In order to provide an accurate estimate, we need to know a few things such as traffic to your site, 
complexity of your product/service, and a few other factors. The fastest way to get an indicative price is over a quick phone call with one of our specialists so that we can understand your needs and suggest the best price based on your requirements.

Yes, we provide the software, agents and management team to deliver proactive 24/7 live chat to drive more sales from the existing traffic on your website. 

Our agents are trained ardently and provided with FAQs and chat flows prior to commencing live chats. It only takes  a week to train our agents before they’re ready to proactively engage your visitors.

Yes, AeraTen offers a  fully managed live chat service. We provide the software, agents and management team to deliver proactive 24/7 live chat to drive more sales from the existing traffic on your website. 

Yes, we integrate live chat with Google Analytics so you can track live chat events as well as the behaviour of visitors who engage with live chat.

Sure, we offer integration of live chat with a variety of social media platforms including Facebook, Instagram, WhatsApp, Twitter, Telegram, and many others.

There are a few ways that AreaTen can help increase sales/revenue for your business:

  • Increased sales: We answer FAQs, offer sales promotions, qualify leads and streamline eCommerce transactions. Our highly skilled agents engage with your website visitors to capture interest in your business, leading to more likelihood of visitors making a purchase since they have all the information they need.
  • Upselling and cross-selling: AreaTen can also provide opportunities for upselling and cross-selling of related products and services.
  • Improved customer loyalty: AreaTen can improve customer satisfaction and loyalty by providing quick and personalised assistance, which can result in repeat business and higher revenue over time.

We definitely don’t use chatbots. As our focus is on generating more revenue for our clients, we find that having a human-centric approach is what enables us to outperform on a sales/lead basis. Furthermore, it is crucial to have that human touch in sales and this is something bots can’t provide. Our approach is proven to deliver significantly better ROI.

AreaTen offers integration with several CRM software solutions such as Zendesk, Salesforce and Hubspot. The integration process involves connecting the AreaTen live chat system with the CRM software, which allows for automatic transfer of chat data to the CRM. 

AreaTen also offers integration with e-commerce platforms, such as Shopify, Magento, and WooCommerce, enabling businesses to provide a seamless customer experience across different channels and touchpoints.

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