By leveraging our fully managed live chat service you can engage more visitors and convert them into leads by providing the customer service and information they demand, 24/7.
of your website visitors don’t read your content
are on a mobile where it can be hard to find information
of your traffic is after hours
Go beyond basic data like bounce rates and conversion rates. Use live chat data to gather qualitative market insights that inform marketing departments and drive growth.
Understand why people visited, what they were looking for, why they decided not to take action and dynamically tag conversations to create structured data for easy analysis & optimisation.
Up to 95% of your website visitors won’t convert on their first visit. Use accurate data from live chat conversations to develop cost-effective remarketing campaigns that drive qualified leads back to your business.
View chat volume, time of day analysis, influence and top queries to inform future sales, advertising and marketing decisions.
of website visitors prefer to chat with a live agent
of live chats convert into leads
of prospects using live chat are more likely to convert online
average conversion rate increase using our proprietary live chat software
Improve the customer experience and maximise your advertising ROI with our live chat solution today. Book your free demo to discover more and uncover your website’s full potential.
AreaTen offers a fully managed live chat service. All it takes is 2 minutes for you to implement the live chat code on your website, and give us a week to train our agents before they’re ready to proactively engage your visitors.
In order to provide an accurate estimate, we need to know a few things such as traffic to your site,
complexity of your product/service, and a few other factors. The fastest way to get an indicative price is over a quick phone call with one of our specialists so that we can understand your needs and suggest the best price based on your requirements.
Yes, we provide the software, agents and management team to deliver proactive 24/7 live chat to drive more sales from the existing traffic on your website.
Our agents are trained ardently and provided with FAQs and chat flows prior to commencing live chats. It only takes a week to train our agents before they’re ready to proactively engage your visitors.
Yes, AeraTen offers a fully managed live chat service. We provide the software, agents and management team to deliver proactive 24/7 live chat to drive more sales from the existing traffic on your website.
Yes, we integrate live chat with Google Analytics so you can track live chat events as well as the behaviour of visitors who engage with live chat.
Sure, we offer integration of live chat with a variety of social media platforms including Facebook, Instagram, WhatsApp, Twitter, Telegram, and many others.
There are a few ways that AreaTen can help increase sales/revenue for your business:
We definitely don’t use chatbots. As our focus is on generating more revenue for our clients, we find that having a human-centric approach is what enables us to outperform on a sales/lead basis. Furthermore, it is crucial to have that human touch in sales and this is something bots can’t provide. Our approach is proven to deliver significantly better ROI.
AreaTen offers integration with several CRM software solutions such as Zendesk, Salesforce and Hubspot. The integration process involves connecting the AreaTen live chat system with the CRM software, which allows for automatic transfer of chat data to the CRM.
AreaTen also offers integration with e-commerce platforms, such as Shopify, Magento, and WooCommerce, enabling businesses to provide a seamless customer experience across different channels and touchpoints.